StackTether Support
All support topics

StackTether Support

Step-by-step guides for setting up StackTether, connecting your vendor systems and AI apps, and running your team's account. StackTether connects your business systems to AI assistants through one secure, read-only connection.

New here? Start with Getting started. Setting up a vendor? Create a read-only API user first; API access best practice explains why.

Getting started

Set up your MSP on StackTether: sign in, turn on 2FA, invite your team and make the first AI connection.

Vendor setup

Create an API user in each vendor's system and connect it to StackTether, with links to the vendor's own documentation.

API access best practice

Why read-only API users come first, what to grant, and how to keep vendor credentials safe.

AI apps

Connect Claude, ChatGPT, Perplexity, Grok and other AI apps to StackTether, step by step.

Admin guides

Run your MSP's account: members and roles, vendor access, AI app switches, the audit log and safeguards.

Security & accounts

Two-factor authentication, sign-in protection, lost devices, account recovery and how your data is handled.

Troubleshooting

Fixes for common problems: connection tests that fail, AI apps that cannot connect, and tool answers that look wrong.

Reference

The full tool list, limits and call budgets, glossary and other details in one place.

Need a person?

Use the support form. To report a vulnerability, use the security report form. Never send passwords, API keys or client data.